Strategy and Risk Analyst - SPX Express (Jakarta)

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Job Responsibilities

• Conduct in-depth data analysis to identify patterns in lost and damaged parcels.
• Assign cases to agents and ensure timely resolution within designated timelines.
• Monitor and evaluate the performance of field agents.
• Compile and consolidate daily reports on case findings and resolutions.

Requirements

• Proven experience in project management.
• Strong attention to detail and analytical skills.
• Excellent problem-solving and critical thinking abilities.
• Experience in leading teams or managing operations staff.
• Proficiency in Excel modeling and data analysis.
• Experience from any background in operations management or related fields is highly preferred.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Other

Industries

Internet Marketplace Platforms and Technology, Information and Internet